Payments:

We accept payments through PayPal only. You may pay with your credit card, debit card, or bank account. If you are paying using PayPal’s eCheck (bank account), we will ship the item after the payment has cleared which can take 2-5 business days. All buyer's are required to make payment within 3 business days after purchase.

Shipping Information:

• Carriers: Our primary carrier is Fedex Ground and Home Delivery, however occasionally we will use USPS Priority Mail.

• Prompt and Reliable: All of our orders are shipped SAME BUSINESS DAY or within 1 business day after a payment has cleared and a tracking number is uploaded to your order immediately after it leaves our warehouse.

• Insured: We include full insurance coverage of the item purchased, which covers any package lost or damaged in transit.

• Delivery Restrictions: FedEx does not deliver to P.O. Boxes, APO/FPO and similar addresses.

• Local Pick-Up: Can be arranged if requested.

• FL Sales Tax: Will be automatically applied to transactions in Florida (6.00%).

Returns:

We offer a 30 day return policy. Within that time, if your order arrives damaged or defective please contact us right away so the issue can be resolved. We make every effort to ensure that all transactions are a positive experience. Ultimately, HayaTrading wants all customers to leave fully satisfied and to shop with us again in the future.

Customer Service:

Our normal business hours are 9:00AM – 5:00PM EST (Monday - Friday) excluding holidays. Our customer support team is truly dedicated toward helping any customer concern, or potential buyer's question. Here at HayaTrading we thrive off our buyer's satisfaction, and we are always looking for ways to improve. If there is anything concerning you, please do not hesitate to contact us right away. We would appreciate a 5-star positive feedback rating and promise the same in return. Should you feel that you did not receive a 5-star experience in one or more categories, please contact us before leaving negative feedback as we will make every effort to ensure 100% satisfaction.

Thank You!